Terms & Conditions

RCM Enterprise LLC dba Naked Prosthetics sells solely to Prosthetic and Orthotic facilities who employ certified and licensed practitioners, i.e. Physicians, Prosthetist/Orthotist, Occupational and Hand Therapists; credentialed to fit the device(s) to the patient/amputee. We do not sell our devices directly to amputees. If you are an amputee, and interested in one of our devices, please talk to your prosthetist to see if it might be suitable for you.

New Accounts
Orders will be shipped C.O.D. until credit has been established. Open accounts will be established only after receipt of a completed credit application. Request an application by telephone at 360-915-9724 or by email at [email protected]

Once a completed and signed credit application has been received and approved, the account will be open with terms of NET 30. If we are unable to approve credit application, then the account will remain on C.O.D. or C.C. until an open account is approved.

We reserve the right to suspend shipments if any portion of an account becomes past due. If a customer’s account is turned over to an outside collection agency, the customer will be responsible for any collections and attorney fees. Outstanding account balances are subject to a 1.5% per month service charge, an effective annual rate of 18%.

Contact Customer Experience for a copy of our most recent price list. Naked Prosthetics offers a 2% prompt pay discount if the customer pays an invoice within 15 days; all invoices are due and payable within 30 days (net 30) of the invoice date. Payment must be in U.S. dollars. All major credit cards and checks are accepted. Credit/Debit card payments are subject to a 3% processing fee. Naked Prosthetics reserves the right to alter product design, specifications, materials, and prices without prior notice.


Placing An Order
You may place an order via phone, fax, or email. If you are ordering for the first time, or would like us to evaluate your patient’s candidacy, contact our Customer Experience Team at 360-915-9724 or U.S. Toll Free at 888-977-6693; and we will be happy to assist you.

Shipping Policy
Products are shipped from Naked Prosthetics. Each package is insured against loss or damage. The customer is to inspect immediately and notify Customer Care of any damaged goods within 24 hours of receipt.

Cancellation Policy
If the order is canceled for any reason after the device(s) is/are submitted for design, but prior to manufacturing, we will charge/retain a minimum $500 cancellation fee.

Return Policy
Each Naked Prosthetics device is custom-fabricated specifically for the anatomy and medical condition of the individual at the time of measuring; it cannot be returned for credit or refund.

This Agreement and all matters relating thereto will be construed and controlled by the laws of the State of Washington, without regard to the conflict of laws and the provisions thereof, and each Party consents to the exclusive jurisdiction of the federal and state courts located in Thurston County, Washington, USA.

At NP we value and respect the personal information our customers and users personal choice to share with us. Any sensitive data you share with us including your name, address, or contact information will be kept safe and will only be used to provide the best possible service to you. We will never sell or otherwise trade your personal data with any other organizations. Our policy on protecting our customers’ personal data has always been the same, but in compliance with the GDPR (General Data Protection Regulation) we have spelled out our policies here.

Your information may also be used to send an infrequent email newsletter sent to you or your recipient, providing that you opt in when making a purchase, or subscribe via our website. We use Mailchimp to manage these emails, and you can unsubscribe from them at any time by clicking the link at the bottom of the email. Read MAILCHIMP’S privacy policy.
If you choose to provide your telephone number it will only be used to contact you regarding the management of your prosthesis(es), and it will only be used for marketing or other purposes with your permission.

Our CMS (content management system) is provided by WordPress. Read WORDPRESS’S privacy policy. We also use the following services to help present the content on NP:

+ Instagram
+ Twitter
+ Facebook
+ Linkedin

If you have any questions about our privacy policy, or the ways in which we use your data, please contact us at: [email protected]. Visit our Resources page for marketing resources and more.

Please do not submit any personal medical information.

Information is secure: https://www.npdevices.com/privacy-policy/

Jeanie McGarvey | Advocate

Jeanie is based out of Ohio where she wears four PIPDrivers, three MCPDrivers, and one ThumbDriver.

Read her story here.

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Jaime Perkins | Ambassador

Jaime Perkins injured four of his fingers while working with a jointer in his workshop in 2020. A well-respected builder, he joins Naked Prosthetics with his own audience of over 606,000 YouTube channel subscribers for Perkins Builder Brothers, a company started by his architect father, that he shares with his brother, Erik. Jaime joined as a NPChampion Ambassador after experiencing for himself the functionality afforded by the MCPDrivers. Jaime lives in North Carolina with his wife Jaime and their three children.

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Matt Finney | Ambassador

At age 36, Matt lost several digits due to vascular occlusion. After a several-year struggle that led him down a dark and troubled path, Matt found his way to Naked Prosthetics to become the first to wear each of the three custom, body-driven devices together: one PIPDriverTM, one MCPDriverTM, and one ThumbDriverTM. Because of his directness and candor, Matt has become a popular addition to conferences and speaking engagements that Naked Prosthetics participates in. Matt now owns his own successful concrete finishing business, something he says wouldn’t have been possible without the technology behind his devices.

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Moises Aramburo | Ambassador

Moises spends his time traveling between California and Mexico. In the Summer of 2012, Moises and his friend took their truck out after a tropical storm in Mexico to assess the local damage. While towing a vehicle stuck in the flood, they decided to try something new – boogie boarding on the flooded streets. An accident with the rope caused four of his fingers on his right hand to be torn off. Moises wears a four-digit GripLock finger with socketing from the Ossur team.

GLF Designed + Manufactured by Naked Prosthetics. Socket Fabrication by Hanger Clinic and Össur.

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Natasha Baggett | Ambassador

Natasha lost two of her fingers to a woodworking accident at home in 2019. A beef and poultry farmer, artist, and mother to five girls, Natasha wears two of our MCPDrivers and was a beta tester for our Conductive Tip and Rose Gold finish. Since her accident, she has devoted much of her time and energy to the amputee community, sharing her journey and helping other amputees find acceptance and purpose from within. For those reasons and more, Natasha is a welcome addition to the NPChampion Ambassador family and a warm and engaging advocate for the amputee community.

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Nick Armstrong | Ambassador

As a beta tester for Naked Prosthetics, Nick Armstrong was instrumental in the development of the MCPDriver. At the time Nick suffered a workplace injury in 2012 that left him with amputations on five of his fingers, prosthetic options that would allow him to get back to work as a welder and auto mechanic and back to taking care of his farm didn’t exist. In 2015 Naked Prosthetics began testing the MCPDriver, and Nick provided the necessary real-life testing and feedback to assure the devices’ performance in harsh environments. Nick lives in Illinois and speaks alongside NP regularly to groups about his story and the functionality and confidence his devices provide.

Trevor Thibodeux | Ambassador

Born and raised in Louisiana, Trevor is a calm soul with a southern charm that draws you in. Trevor’s left hand was injured on the job in late 2020, repairing a machine that feeds, cuts, and seals velcro. While fixing the machine the operator started up the machine and the blade took his middle and ring finger, cutting the tendon on his index finger, and crushing his pinkie. As our newest NPChampion Ambassador, he wears two MCPDrivers and is motivated by the thought of helping someone like himself no longer be afraid of life.

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Ashley Umbaugh | Advocate

A mother to two young children, it is important for her to not miss a thing. Outdoor enthusiast and whim taker, Ashley, was trying something new, riding a motorcycle. In the Summer of 2021 she joined her husband on the road when she lost control of the bike. In an attempt to save her leg from being crushed, she threw her hand to rest on the band which sucked her fingers into the sprocket and amputated her middle finger. Her device has given her more than function, it has given her hope. With the help of her MCPDriver, she wants to spread hope to everyone in this community.

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John Powers | Advocate

John is an artist based out of New York. He wears one ThumbDriver and one MCPDriver.

Read his story here.

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Kenneth Brunke | Advocate

Father of four, Marine Corps Veteran, and woodworker, Ken, lost his left thumb, index finger, ring and pinkie finger in a table saw accident mid 2021. Ken’s three-digit MCPDriver and ThumbDriver has allowed him to turn his woodworking skills from a hobby into a full business. His unabashed willingness to share his story through humor and charm are a welcome addition to the NPChampions program.

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Michael Stanton | Advocate

Michael brings energy and positivity to every conversation he has and is sure to leave you with a smile. A splinter was all it took. Early 2019 Michael was working when a small piece of wood lodged itself into his hand. Unfortunately, after removing it the wound became infected and required his right thumb to be amputated. With the help of his ThumbDriver, Michael hasn’t let this slow him down!

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Stephanie Brassard | Advocate

Stephanie lives in Alberta, Canada with her husband and is passionate about inspiring other amputees to know that losing fingers isn’t the end and that they can overcome challenges that they may face. Self proclaimed “accident prone” sawmill worker and physical trainer, Stephanie, wasn’t surprised when she crushed her fingers. In November, 2019 she went to grease a machine when she noticed it was still on. Before she could pull away it had grabbed onto her hand, removing her left thumb and pointer finger. Stephanie wears one MCPDriver and a ThumbDriver. She wants to help inspire other amputees to know that losing fingers is not the end and that they too can overcome challenges.

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Tammy Stolle | Advocate

Tammy is a court reporter in South Dakota and wears one MCPDriver.

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Alycia Kerrigan-Mize | Agent

College student and competitive swimmer Alycia lost a majority of her pinkie finger in an accident at only 15 years old. With the use of her PIPDriver, she’s rediscovered her confidence and uses her platforms to share her story and inspire others.

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John Hillard | Agent

Retired Navy Veteran, John is settled in Noblesville, Indiana. After losing his thumb in a circular saw accident, he regained functionality with his ThumbDriver and is back to creating beautiful woodworking pieces.

John Thompson | Agent

John wears two MCPDrivers. Born and raised in Brandon, Mississippi, he lives with his wife and daughter and enjoys staying active outdoors.

Nelisiwe Nxumalo | Agent

Nelisiwe wears two MCPDrivers. An adventurous and captivating woman, she travels the world sharing snaps along the way.

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Darrel Comeau | Ambassador

Darrel joins us from Alberta, Canada after losing much of his index finger in a workplace accident late in 2017. He was checking a fit up for one of his crew members when an improperly tacked steel beam dropped on his finger. A jack of many trades, Darrel is not only a construction site foreman but also a gifted photographer. He wears an MCPDriver. As some of his biggest fans, Naked Prosthetics looks forward to highlighting his work and his story.

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